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Official Data Protection Document

Privacy Policy mekdi88 – Malaysia Personal Data Protection

At mekdi88, your privacy is not merely a legal obligation — it is a responsibility we take seriously in every aspect of our operations. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy was last updated on 1 January 2026. Any material changes will be communicated to members via their registered email.
Contents of This Document
01 Information We Collect 02 Purpose of Data Use 03 Data Sharing & Disclosure 04 Data Security & Storage 05 Your Rights as a User 06 Cookies & Tracking Technologies 07 Contact Us About Privacy

Mekdi88's Privacy Commitment to Malaysian Players

Six core principles that shape how mekdi88 handles every member's personal data.

Full Malaysia PDPA Compliance
mekdi88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in every aspect of processing our members' personal data. This means your data is collected for legitimate purposes, stored securely, and never used for any other purpose without your consent.
256-Bit SSL Encryption at All Times
All data transmitted between your device and mekdi88's servers is protected with industry-standard 256-bit SSL encryption — the same standard used by major Malaysian banks such as Maybank and CIMB. Your data cannot be intercepted or read by third parties while in transit.
Data Not Sold to Third Parties
mekdi88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for purposes directly related to the services you use on our platform.
Data Access Restricted to Relevant Staff
Only mekdi88 staff with a legitimate operational need may access member personal data — and only the data necessary to carry out that specific task. All access is logged and regularly monitored to detect any unauthorized use.
Your Data Access & Correction Rights
As a mekdi88 member, you have the right to request a copy of the personal data we hold about you, correct any inaccurate information, and request deletion of your data under certain circumstances. These requests can be made through mekdi88 Customer Support at any time.
Marketing Communications Control
You have full control over the marketing communications you receive from mekdi88. You can unsubscribe from promotional emails at any time via the unsubscribe link in any of our emails or through your account settings — with no pressure or complicated procedures.
This is the latest version of the Privacy Policy mekdi88 effective from 1 January 2026. By continuing to use the mekdi88 platform, you agree to the terms of this privacy policy. Enquiries may be directed to support@mekdi88.click.
01
Personal Information We Collect

mekdi88 collects your personal information through several means as you use our platform. We only collect information that is genuinely necessary to deliver our services safely and effectively. The following are the categories of information we collect:

Data Category Data Examples Collection Method
Identity Information Full name, identity card (IC) number, date of birth, gender Registration form, account verification
Contact Information Malaysian phone number, email address, residential address Registration forms, profile updates
Financial Data Deposit & withdrawal records, payment methods (TNG, GrabPay, DuitNow), transaction amounts in RM In-platform transactions
Gaming Activity Data Game history, betting records, wins & losses, session duration The platform system automatically
Technical Data IP address, device type, operating system, browser type, cookie data Server logs, cookies, tracking technologies
Communication Data Live chat transcripts, email records with the support team, complaint feedback Customer Support Interactions
Note: mekdi88 does not store credit or debit card numbers directly in our systems. All payment transactions are processed through secure third-party payment gateways that comply with PCI DSS security standards. For deposits made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, we receive only transaction confirmation — not your full account details.

Mekdi88 may also collect information about you from legitimate public sources or trusted business partners for identity verification and legal compliance purposes, particularly in relation to Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.

02
How We Use Your Personal Data

Mekdi88 uses collected personal information solely for legitimate purposes directly related to the operation of the platform and the services you use. We do not use your data for any purpose not stated in this privacy policy without first obtaining your consent.

  • Account Management: To register and verify your identity as a mekdi88 member, manage your account profile, process logins, and keep your account secure from unauthorised access.
  • Financial Transaction Processing: To process your deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, handle withdrawals to verified accounts, and maintain accurate financial records in Malaysian Ringgit (RM).
  • Gaming Service Provision: To enable you to access and play Baccarat, Blackjack, Roulette, Dragon Tiger, Sports Betting on the Malaysia Super League, EPL, BWF badminton, and all other services available on the mekdi88 platform.
  • Promotions & Bonus Management: To process your welcome bonus claims, weekly cashback, daily reload bonuses, birthday rewards, and all other mekdi88 promotions based on your account eligibility.
  • Legal & Regulatory Compliance: To comply with Malaysian legal requirements, including the PDPA 2010, Anti-Money Laundering laws (AMLA), and KYC procedures required by the relevant authorities.
  • Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, multiple account ownership, bonus abuse, money laundering, and other security threats against the mekdi88 platform and its members.
  • Responsible Gaming: To monitor gameplay patterns for signs of problem gambling and to enforce the deposit limits, break options, and self-exclusion settings you have put in place yourself.
  • Service Communications: To send important account-related notifications, terms and conditions updates, security alerts, and responses to your Customer Support enquiries.
  • Marketing (with consent): To send information about the latest mekdi88 promotions, exclusive offers, and platform updates — only if you have consented to receive such communications and have not since withdrawn that consent.
Your game activity data is analyzed in aggregate (not at an individually identifiable level) to help mekdi88 understand platform usage patterns and improve the overall user experience. This analysis is not used to make automated decisions that affect your individual rights or interests.
03
Data Sharing & Disclosure to Third Parties

mekdi88 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in the course of operating our platform, we may share your data with the following categories of third parties within strict limits and for legitimate purposes only:

  • Platform Service Providers: Live casino game providers, sports betting solution providers, and technology companies that help us operate the mekdi88 platform are all bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.
  • Payment Processors: Payment gateway providers processing Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX transactions receive only the information strictly necessary to process the relevant transaction.
  • Law Enforcement Authorities: mekdi88 will disclose personal information to the police, courts, or other Malaysian authorities when required by law or a valid court order, or where we reasonably believe that such disclosure is necessary to prevent or investigate serious crimes including money laundering.
  • Audit & Compliance: Independent auditors and certification bodies conducting security audits, RNG system audits, or regulatory compliance reviews of the mekdi88 platform may access certain data as part of a strictly controlled audit process.
  • Business Acquisition: In the event of a merger, acquisition, or sale of mekdi88's business assets, user data may be transferred as part of that transaction — and this Privacy Policy will continue to apply to that data.
Important: mekdi88 never discloses member personal data to advertisers, third-party marketing companies, or any entity that does not have a legitimate and direct business need in connection with our platform's operations. If you receive unsolicited communications claiming to be from mekdi88, please contact us immediately for verification.
04
Data Security & Retention

Mekdi88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The following are key measures we have in place:

  • Data Encryption in Transit: All communications between your browser or app and mekdi88's servers are secured using TLS 1.3 with AES-256 encryption — ensuring your data cannot be intercepted in transit.
  • Secure Data Storage: Personal data is stored in databases protected by multi-layered access controls. Sensitive data such as passwords is stored in an irreversible hashed format.
  • Two-Factor Authentication: mekdi88 supports and encourages the use of two-factor authentication (2FA) on all accounts as an additional layer of security beyond passwords alone.
  • 24/7 Security Monitoring: Our systems are continuously monitored for suspicious activity, intrusion attempts, and other security threats. The mekdi88 security team responds to security incidents in real time.
  • Staff Training: All mekdi88 staff with access to personal data receive regular training on data protection responsibilities and privacy policies.

Regarding data retention, mekdi88 retains your personal information for as long as necessary for the purposes described in this Privacy Policy, or as required by Malaysian law. In general:

Data Category Retention Period Reason
Active Account Data For the duration of the active account Required for service operations
Financial & Transaction Records 7 years Malaysia AMLA & tax compliance requirements
KYC Verification Data 5 years after account closure Anti-money laundering compliance requirements
Game Activity Logs 3 years Dispute resolution & responsible gaming
CS Communication Records 2 years Complaint reference & service quality control
Technical Log Data 90 days Security & technical troubleshooting

Once the specified retention period has elapsed and there is no legal requirement to retain the data any longer, your personal data will be securely deleted or anonymized from mekdi88's systems.

05
Your Rights as a mekdi88 User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding your personal data held by mekdi88. We are committed to making it straightforward for you to exercise these rights without unnecessary procedures:

Data Access Rights
You have the right to request a copy of all personal data we hold about you. mekdi88 will provide a complete data report within 21 business days of receiving your request. The first request is free of charge; subsequent requests may be subject to a reasonable administrative fee.
Right to Data Correction
If any personal data we hold is inaccurate or out of date, you have the right to request a correction. You can update basic details such as your email address and phone number directly in your mekdi88 account settings, or contact Customer Support for corrections that require document verification.
Right to Data Deletion
You may request deletion of your personal data under certain circumstances — for example, when the data is no longer needed for the purpose for which it was collected. However, we may need to retain certain data to fulfil legal obligations under Malaysian law, such as financial record-keeping requirements under AMLA.
Marketing Objection Rights
You may withdraw your consent to receive marketing communications from mekdi88 at any time. Click the unsubscribe link in any of our promotional emails, or update your communication preferences in your account settings. Withdrawals will be processed within 5 business days.
Data Portability Rights
In certain circumstances, you have the right to request your personal data in a machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider. Contact mekdi88 Customer Support for more information on this process.
Right to Restrict Processing
You can request mekdi88 to restrict the processing of your data in certain circumstances — for example, while you dispute the accuracy of your data, or while we are reviewing your objection request. During an active restriction, your data is retained but not processed for any other purpose.
To exercise any of the rights above, please reach out to the mekdi88 Customer Support team via live chat or email at support@mekdi88.click stating the right you wish to exercise along with the relevant details. We will verify your identity before processing the request to protect your privacy from unauthorised access.
06
Cookies & Tracking Technologies at mekdi88

Platform mekdi88 uses cookies and similar tracking technologies to enhance your experience, ensure account security, and help us understand how our platform is used. Cookies are small text files stored in your browser when you visit our platform.

Cookie Type Purpose Status
Session Cookies Maintains your login status during active sessions, ensuring account security and preventing unauthorized access Required
Preference Cookies Saving your language settings, interface theme, and gaming preferences so you don't have to reconfigure them each time you log in Required
Security Cookies Detecting suspicious activity, preventing CSRF attacks, and helping identify unauthorised login attempts on your account Required
Analytics Cookies Collects aggregated data on how users interact with the mekdi88 platform to help us improve the user experience Options
Responsible Gaming Cookies Tracks session duration to help enforce the play time limits you set yourself in your account settings Required

You can manage cookies through your browser settings. However, disabling required (essential) cookies may affect mekdi88 platform functionality, including your ability to log in and play. Optional analytics cookies can be turned off without impacting your core platform experience.

Mobile Users: When you access mekdi88 via a mobile browser on your Android or iOS device, the same cookies apply. On mobile devices, you can manage cookies through your browser settings (Safari, Chrome, or Firefox) on your device.
07
Contact mekdi88 About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by mekdi88, we encourage you to reach out to us through the following channels. Our team is committed to responding to all privacy-related inquiries within a reasonable timeframe:

Live Chat Customer Support
Available 24/7 directly within the mekdi88 platform. The fastest way to address urgent privacy enquiries — with an average response time of under 2 minutes.
Official Email
Submit personal data requests to support@mekdi88.click with "Privacy Inquiry" in the email subject line.

For formal data rights requests (access, correction, or deletion), please include in your email: your registered full name, the Malaysian phone number linked to your account, and the type of data right you wish to exercise. We may require additional identity verification before processing your request in order to protect your privacy.

If you are not satisfied with mekdi88's response to your privacy request, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the authority responsible for overseeing PDPA compliance in Malaysia.

This Privacy Policy forms part of mekdi88's comprehensive data protection framework, which also includes Terms & Conditions and policy Responsible Gaming us. We encourage you to read all these documents together for a complete picture of your rights and responsibilities as a mekdi88 member.

FAQ – mekdi88 Privacy Policy

Frequently asked questions from Malaysian players about personal data protection at mekdi88.

mekdi88 will only disclose your account or transaction information to Malaysian government authorities when required by law or a valid court order. This includes investigation requests under the Anti-Money Laundering Act (AMLA) or police requests in the course of a legitimate criminal investigation. We do not voluntarily disclose user information to any government authority beyond clear legal obligations. Every disclosure request from an authority is reviewed by our legal team before any action is taken.

When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, you are interacting directly with the respective provider's secure payment gateway — not directly with mekdi88's servers. This means mekdi88 never stores or sees your digital wallet or online banking login credentials. What we receive is only a transaction confirmation (reference number, amount in RM, and success/failure status). All communications between the mekdi88 platform and payment processors are protected with 256-bit SSL encryption and multi-layered security verification.

You may request deletion of your personal data upon closing your mekdi88 account. However, legal limitations apply — mekdi88 is required under Malaysian law (in particular AMLA and tax legislation) to retain financial records and identity verification data for a specified period even after account closure. Data subject to mandatory legal retention obligations cannot be deleted upon request. Other data not subject to such obligations — such as platform preferences, older CS communication records, and identifiable analytics data — will be deleted or anonymised in accordance with the deletion schedule set out in this privacy policy.

mekdi88 uses automated systems, including certain artificial intelligence components, for specific purposes such as fraud detection, security monitoring, and bonus abuse prevention. These systems identify suspicious activity patterns and may automatically trigger account reviews or temporary account freezes. However, any final decision that significantly affects your account — such as permanent account closure or balance forfeiture — always involves a review by trained mekdi88 staff before it is carried out. You have the right to request a human review of any automated decision affecting your account by contacting mekdi88 Customer Support.
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Privacy & Responsible Gaming

Mekdi88 uses your gameplay activity data in part to support our Responsible Gaming programme — including identifying behavioural patterns that may indicate a gambling problem. This data is used solely to protect your well-being and is never used for commercial purposes. If you need support with gambling-related concerns, please contact Talian Kasih 15999 or visit mekdi88 Responsible Gaming page. This platform is intended for individuals aged 18 and above only.

Play Safe at mekdi88

Your Data Is Safe. Your Gaming Experience Starts Here.

Mekdi88 safeguards your privacy with 256-bit SSL encryption and full compliance with Malaysia's PDPA. Register for free today, deposit from RM20 via Touch 'n Go or DuitNow, and enjoy Baccarat, Blackjack, Roulette and Malaysia Super League Sports Betting — all within a secure and trusted environment.

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Full Malaysia PDPA Compliance
Secured with 256-bit SSL Encryption
Data Not Sold to Third Parties
Full Data Control by You
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